KnowledgeHub
A modern knowledge layer for agents and search. Connect sources, enforce permissions, and ground every answer in provenance.
Connectors
Docs, GitHub, Slack, Notion, Confluence, tickets, DBs, and more with scheduled syncs.
Search & RAG
Hybrid semantic + keyword search with chunking, embeddings, and retrieval policies.
Access Control
Row‑level permissions, PII filtering, and detailed audit trails.
Lineage
Show sources, timestamps, and owners for every answer.
Freshness
Control sync frequency per source; alert on drift.
Privacy
Mask PII at ingest and query time with policies.
Architecture
Ingest & Connect
Batch and streaming connectors, schema normalization, lineage capture.
Index & Retrieve
Chunking, hybrid search, embeddings, time‑decay freshness, policies.
Authorize
Row‑level access, PII masking, approval flows, audit log.
Observe
Usage analytics, answer quality, drift alerts, cost controls.
Query experience
Search: "latest refund policy for EU customers"
Answer
EU refunds are processed within 7 business days. For digital goods, the cooling‑off period applies...
Citations
- Confluence › Policies › Refunds (rev. 24‑05‑01)
- Zendesk ticket #4392 (sanitized)
- Notion › Legal › EU Consumer Rights
Policies
Row‑level ACLPII maskingTime‑based freshness
RetentionRedactionJurisdiction routing