Platform / Intelligence / Build solutions
Package what you built as a solution with a measured outcome
Agents, workflows, views and policies, bundled together with the outcome they are meant to move.
An agent and a workflow solve a part of a problem. A solution is the whole answer to it: the things you built, the views that show whether it is working, the policies that bound it and the measure that says it was worth doing. This page describes how the Intelligence Platform is designed to help you package that, and to measure it.
What makes a solution different
Layer 06 of the platform is AI solutions, and its purpose line is measurable business outcomes. The word that does the work is measurable. A collection of agents and workflows is an inventory. A solution is an inventory with a purpose, an owner and a number it is supposed to move.
Building from insight gives you something most solutions lack at the start: a baseline. You began from a finding in your own data, usage or outcomes, so you already know what the metric looked like before you built anything. The same views that showed the problem can show whether it is changing.
This is also what makes a solution reusable. If it is defined as its parts, its policies, its views and its outcome measure, it can be reviewed as a unit, handed to another team as a unit and retired as a unit.
What a solution is designed to contain
The intended shape. Solutions are assembled in Studio and published through the Marketplace. The link from the Intelligence Platform is on the roadmap.
The insight
The finding the solution began from, with its evidence statuses and the date range it covered. The reason it exists.
The agents and workflows
Each with its Trust Profile, its owner and its current autonomy level.
The views
The dashboards and maps that show the state of the problem and the state of the response, so the people responsible are looking at the same thing.
The policies
The rules that bound what the parts may do, and the approval rules that keep people in charge.
The outcome measure
The number, or numbers, that say whether it worked, and the baseline they are compared with.
The owner
A named person or group accountable for the whole, resolved from the graph and confirmed by a person.
Measuring the outcome honestly
The platform makes no outcome claims in advance and this page states no figures. What it is designed to do is make your own measurement easier to trust. The baseline is in the graph with its history. The outcome is recorded against the same measure. And because the platform keeps the record of what each part of the solution did, you can tell whether a movement in the number followed from the thing you built or from something else.
Cost belongs in the measure. A solution that moves an outcome but costs more in model usage than the outcome is worth is a finding too. The usage and cost views are designed to sit beside the outcome view for exactly that reason.
Where the outcome is not what you hoped, the loop still has done its job. The record shows what happened, the graph holds it as evidence and the next iteration starts from it.
Learning: the outcome becomes evidence
The last stage of the loop is the one most programmes skip. What happened as a result of the solution is written back, so the graph and the views know about it. A reporting line that the workflow found to be out of date is corrected at the source and observed again. An owner that turned out to be wrong is marked disputed. A pattern that stopped recurring is visible as a change in the trend.
Over time this is how an organisation gets smarter through AI, in a way you can inspect. Not because a model got better, but because the organisation’s own record of what it knows, what it did and what came of it got richer, and every later question starts from that.
Adaptive behaviour follows the same rule. At the highest autonomy level an agent may improve within controlled boundaries. The changes are gated, versioned and reversible, and the boundaries cannot be self-modified.
Who owns a solution
A solution needs one accountable owner, and not the union of the owners of its parts. The parts may each have their own owner, because an agent belongs to the team that runs it. The solution has an owner because the outcome belongs to someone, and that person decides whether to continue, change or retire it.
The graph is designed to help here as well. It can resolve the group and the person from the manager chain, and show how fresh that knowledge is. If the owner is stale or disputed, the solution says so, and a person resolves it before the next review.
What is not yet specified
We have not fixed the packaging format, how solutions are listed or shared, or what any of it costs. Marketplace listings are <marketplace listings - founder to fill>, availability is <availability - founder to fill>, and pricing is <pricing - founder to fill>.
How solutions connect to the closed loop
Solutions are where the loop closes. The outcome is measured, and the result is fed back into the graph so the next question starts from more evidence.
- 01 · Layer 02Connect dataBring directory data today, and more systems over time, into a graph that lives in your environment.
- 02 · Layers 02 and 03AnalyseAsk questions in plain language, explore the graph, and look for trends and anomalies.
- 03 · Layers 02 and 03VisualiseSee the organisation, usage, agents and outcomes as maps, timelines, dashboards and evidence views.
- 04 · PeopleDecideChoose the response with the owner, the approver and the evidence status in front of you.
- 05 · Layers 04 to 06BuildTurn the insight into an agent, a workflow or a packaged solution.(this page)
- 06 · Trust FabricGovernIdentity, permissions, policy, audit and human approval apply while the thing runs.
- 07 · Layer 06MeasureTrack the outcome and the cost against the reason you built it.(this page)
- 08 · Layer 02LearnFeed what happened back into the graph, so the next question starts from more evidence.(this page)
Frequently asked questions
How is a solution different from an agent?
An agent is one governed worker. A solution bundles agents, workflows, views and policies with an owner and an outcome measure, so it can be reviewed, shared and measured as a unit.
Can I share a solution with another team?
It is designed so that you can. Each part keeps its own Trust Profile and permissions, so the receiving team inherits the controls, not just the behaviour.
Do you promise outcomes?
No. The platform makes your own measurement easier to trust and records what each part did. It does not state outcome figures in advance.
Where do solutions come from?
You build them from your own insights, or start from templates in the Marketplace. The Marketplace listings for the Intelligence Platform are not published yet.
Is any of this available now?
Studio and the Marketplace exist today. The link from a finding in the graph into a packaged solution is design intent and is on the roadmap.
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