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AI sprawl is now the default

Multiple departments adopted “vertical AI” inside point solutions. The result: duplicated spend, inconsistent policies and siloed context. Recent coverage explains the risks and path forward toward interoperability (TechRadar, TechRadar: unified data).

Swfte’s interoperability blueprint

  1. Unify identity and policy across agents, models and tools — centralize auth and RBAC. See our Enterprise overview.
  2. Shared context fabric — connect CRMs, data lakes and knowledge bases via the Swfte connectors. Start with our Developers resources.
  3. Observability by default — capture traces/metrics for every agent step for auditability. Explore Platform.
  4. Composable workflows — move from point AIs to multi‑agent workflows. Browse the Marketplace.

Quick wins in 30 days

  • Kill duplicative licenses by consolidating chatbot features into governed Swfte agents
  • Add tracing to critical AI flows for compliance reporting
  • Stand up a cross‑tool escalation bot for CS, Sales and RevOps

Diagnostic: are you experiencing AI sprawl?

Tick what applies:

  • Multiple chatbots performing similar tasks across teams
  • Copy‑pasted prompts as “process” instead of governed playbooks
  • Security asking for inventory of models/tools — and no one has it
  • Compliance tickets triggered by missing audit trails

2–3 checks: you’re in the sprawl zone. 4+: put a pause on net‑new tools and consolidate via Swfte.

Target operating model (TOM)

  • Central platform team owns policy, identity and observability
  • Business units own use cases and KPIs
  • Swfte agents provide the common runtime, connectors, and logs

Case study snapshots

  • Finserv: 28% cost reduction consolidating 7 chatbots into 2 governed agents
  • Manufacturing: 40% faster ticket resolution with multi‑agent escalations
  • B2B SaaS: 3x higher content throughput with classifier → generator guardrails

Governance starter artifacts

  • Model usage policy (tiers, routing, PII rules)
  • Prompt library with versioning and owners
  • Review board cadence for safety, ethics, and ROI
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