Smart Onboarding
Personalized product tours that drive activation.
AI-guided onboarding adapts in real-time to each user's behavior, role, and goals. Skip what they know, focus on what drives value, and get users to their "aha moment" faster than ever.
- Behavior-adaptive flows
- Role-based customization
- Time-to-value optimization
Churn Prediction
Identify at-risk accounts 60 days early.
AI analyzes usage patterns, support interactions, and engagement signals to predict churn before it happens. Get actionable alerts when accounts show warning signs—with enough time to intervene.
- 85% prediction accuracy
- 60-day warning window
- Intervention playbooks
Usage Analytics
Understand exactly how customers use your product.
Deep insights into feature adoption, user journeys, and engagement patterns. Identify what drives expansion, what causes friction, and which features deliver the most value—all without manual tagging.
- Feature adoption tracking
- Journey visualization
- Cohort analysis
Customer Success Automation
Proactive engagement at the right moments.
AI triggers personalized outreach based on usage patterns, lifecycle stage, and health scores. Scale your CS team's impact without scaling headcount—reaching every customer with relevant touchpoints.
- Usage-triggered outreach
- Health score monitoring
- Expansion opportunity alerts
- QBR automation
In-App Assistance
Help users succeed without leaving your product.
Contextual AI assistant that understands your product and your users. Answer questions, guide workflows, and surface relevant resources—reducing support load while improving user experience.
- Contextual help delivery
- Workflow guidance
- Support ticket deflection
“Retention improved 40% and our CS team can focus on strategic accounts.”
Frequently asked questions
Our AI identifies churn risk 60-90 days in advance with 85% accuracy, giving you time to intervene.
We integrate with Mixpanel, Amplitude, Segment, and can ingest custom event data.
AI analyzes user behavior in real-time and adjusts the onboarding flow to match their needs and pace.
Yes! Full multi-tenancy support with tenant-level customization and data isolation.
Frequently Asked Questions
How does B2B SaaS AI orchestration improve retention?
Can multi-tenant workflow automation handle enterprise scale?
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